Solution & Service

This Polish supplement giant is a major nutraceutical manufacturer in the Eastern European market, with its gummy products enjoying high brand recognition and market share. However, the company faced two major challenges in its gummy packaging process: first, the high stickiness of the gummies led to inaccurate counting, affecting packaging quality; second, the slow packaging speed could not meet the growing order demand. To address these issues, the company searched globally for a supplier capable of providing efficient and precise gummy packaging solutions. Eventually, a three-person delegation visited China on May 22, 2025, and found Rich Packing—a leading packaging solutions expert in China.       Rich Packing’s Competitive Advantages As a leading packaging solutions provider in China, Rich Packing boasts extensive technical expertise and 31 years of industry experience in the gummy packaging sector. The company’s core strengths include:   Technological Innovation Rich Packing has a dedicated R&D team focused on the development and innovation of gummy packing technologies. To address the issue of high stickiness, the company developed a unique gummy counting machine that effectively reduces adhesion during packaging, increasing counting accuracy to over 99.98%. Additionally, the company introduced a high-speed weighing pouch packaging machine. Equipped with advanced sensor weighing technology and intelligent algorithms, this machine enables rapid and precise weighing of gummies, achieving a packaging speed of up to 6,000 packs per hour—an 83% improvement over traditional equipment.     Customization Rich Packing provides tailored solutions based on each client’s specific needs. During discussions with the Polish supplement giant, the company learned that the client’s defect rate due to inaccurate counting was as high as 8%, while slow packaging limited production efficiency to just 800 packs per hour, severely impacting overall productivity. Rich Packing thoroughly analyzed the client’s pain points and customized solutions for both automatic gummy counting bottling and gummy weighing packaging, taking into account equipment selection, machine layout, and standard operating procedures.   After-Sales Service Rich Packing has established a local service center in Europe, offering 5*16-hour technical support for gummy filling counting machines. The company also provides on-site installation, debugging, operator training, and periodic remote guidance services.       Highlights of the Solutions Gummy Counting & Bottling Solution Hopper Agitation Device: Equipped with stirring rods, it ensures uniform distribution of gummies delivered to the candy gummy filling machine’s hopper by the elevator, preventing clumping and improving bottling efficiency.     Pneumatic Sliding Mechanism: The sugar gummy counting ...

A high-profile delegation representing a major Indian pharmaceutical company recently conducted a comprehensive inspection of Rich Packing’s manufacturing facility, with a focus on the newly upgraded NJP1500D Capsule Filling Machine. The visit concluded with resounding praise for the machine’s cutting-edge design, performance, and potential to redefine efficiency in India’s competitive pharmaceutical sector.       Real-Time Client Feedback: Applauds NJP1500D’s Technical Excellence The NJP1500D captivated the delegation with its premium exterior design, described as “a perfect blend of aesthetics and functionality” by the delegation’s senior technical representative. Beyond its sleek appearance, the machine’s nationally patented 3D filling mechanism drew significant acclaim.   “The even force distribution on the dosing pan ensures remarkable consistency,” Introduced by our sales manager Owen, “With 97% filling accuracy maintained even at high speeds, this machine addresses critical quality challenges in pharmaceutical production.”   Throughout the visit, the representative of this Indian company reported to his company owner via phone, sharing live demonstration of the showroom, the facility as well as the machine operation. The client on the other side of the phone was impressed by the design of the internal groove cam system, which reduces operational noise by 30% compared to conventional models. He commented, “The stability and quiet operation set a new benchmark for large-scale manufacturing. This level of engineering sophistication is rarely seen in our region.”   Strategic Significance of the Visit For the Indian client, this inspection underscored the NJP1500D’s potential to streamline their manufacturing processes while adhering to stringent global quality standards. “Access to advanced machinery of this caliber is pivotal for India’s pharma growth,” emphasized by a senior delegate. “This technology could position us as a leader in precision-driven production.”   For Rich Packing, the delegation’s enthusiasm validates the NJP1500D’s relevance in high-growth markets. This visit reinforces our commitment to innovation and meeting global client needs and the positive feedback from our clients aligns with our mission to deliver machines that combine reliability, efficiency, and tangible ROI.   Next StepsBoth parties have initiated discussions for a potential pilot project, with the client aiming to integrate the NJP1500D into one of its flagship facilities. This collaboration could serve as a springboard for Rich Packing’s expansion across South Asia, tapping into India’s pharmaceutical industry.

We were honored to welcome our Malaysian client, Mr. Azlan, and his engineering team to Rich Packing’s manufacturing factory this week for a thorough inspection of his newly ordered 8C Counting Line. The visit marked a crucial milestone in the business collaboration between our companies, and also demonstrated the mutual commitment to product quality and operational excellence.       Introducing the 8C Counting Line: A Fully Automated Bottling Solution The inspected 8C counting line is a fully automated solution designed for efficient supplement bottling production. The full line includes the following components: • Bottle Unscrambler: Automatically arranges and feeds bottles onto the conveyor belt, reducing labor and maintaining consistent upstream supply. • 8C Counting Machine: Equipped with dust-resistant photoelectric sensors and vibration channels, it accurately counts tablets and capsules and fills them into bottles. This model is highly reliable for various supplement formats. • Desiccant Inserter: Automatically places desiccant into bottles to preserve the product’s shelf life and prevent moisture damage. • Capping Machine: Precisely tightens caps at controlled torque, ensuring consistent sealing for consumer safety and product integrity. • Induction Sealer: Uses electromagnetic induction to seal bottle mouths with foil, providing tamper-evidence and protection during transit. • Labeling Machine: Applies labels with high precision on bottles, equipped with adjustable settings to meet diverse bottle and label sizes. • Bottle Collection Table: Collects finished products at the end of the line, making them easy for packaging and quality inspection.   Pre-Visit Preparation: Customized Testing & Configuration To guarantee optimal performance, Mr. Azlan provided product samples in advance  to ensure the compatibility and accuracy of the 8C counting line. Rich Packing’s engineers had made some preparation such as: • Configured the 8C Counting Machine’s parameters for the clients specific supplements. • Saved customized settings in the PLC system for quick startup at the client’s facility.   Real-Product Testing and On-Site Training During the visit, Mr. Azlan’s engineer actively participated in the configuration process, with the training of our engineers. Apart from the 8C counting machine, he focused particularly on the labeling machine's operation which a lot of people may neglect. He tested the machine using various bottle sizes and different label sticker specifications to ensure compatibility with their product range, learning how to adjust its position and troubleshoot common issues such as:   • Bottle not feeding properly: Often due to accidental activation of the emergency stop, conveyor switch b...

On May 8, 2025, a Turkish delegation of six members arrived at Rich Packing Company and was warmly welcomed by the company's owner, Petty Fu, and the European Regional Head, Owen Zhang. The company arranged a detailed itinerary for the delegation, culminating in the formal signing of a letter of intent for cooperation.     Initial Cooperation Intent Reached at Exhibition     At the MAGHREB PHARMA EXPO in Algeria, Rich Packing attracted significant attention from international clients with its advanced pharmaceutical and packaging equipment and strong corporate image. The Turkish delegation showed great interest in the company's products and services while visiting Rich Packing's booth.       Technical Exchange   During the exhibition, Owen engaged in in-depth technical discussions with the Turkish delegation, providing professional advice and solutions to their questions regarding solid dosage production plant planning and equipment selection.     Service Advantages   Owen also showcased the company's comprehensive customer service system, including pharmaceutical packaging production line layout based on factory design, on-site installation and commissioning training, and regular follow-ups and technical support.     Preliminary Intent   After detailed discussions, the Turkish delegation and Rich Packing reached a preliminary cooperation agreement. Both parties agreed that after the exhibition, the delegation would visit Rich Packing for an on-site inspection to finalize cooperation details.     Visit to Rich Packing   Throughout the visit, Rich Packing arranged professional translators and accompanying staff to ensure smooth and efficient communication, laying a solid foundation for further collaboration.       Production Workshop Tour   In the production workshop, the Turkish delegation witnessed Rich Packing's advanced production equipment and rigorous workflows. Owen introduced the automation level, production efficiency, and quality control measures of the equipment, earning high praise from the delegation for the company's production scale and technical capabilities.     Product Showroom Experience   The product showroom displayed Rich Packing's range of pharmaceutical and packaging equipment, including tablet coating machine, capsule filling machines, rotary tablet presses, and blister packing cartoning line equipment. The delegation examined the performance, functionality, and user-friendliness of the equipment in detail and observed live demonstrations. Owen provided professional answers and recommendations regarding equipment selection, configuration, and compatibility with solid dosage production plant planning.     Satisfaction with Comprehensive Services   After a day of tours and discussions, the Turkish delegation expre...