Solution

Guangzhou, April 9th, 2026   Recently, Rich Packing welcomed Echo, a product manager from a leading health supplement manufacturer in Malaysia, for an on-site inspection of its capsule counting line. The visit was prompted by the client’s search for a high-precision solution for fish oil softgel counting and filling. After discovering Rich Packing through a social media video showcasing its softgel counting capabilities, the client quickly arranged a factory visit to evaluate the equipment in person. During the inspection, senior sales consultant Emmy and engineer Simon guided the client through the workshop, offering detailed insights into the machine’s design, performance, and service support.    Click the image above to watch the video that aroused Echo's interest   A Focused Visit Shaped by Practical Concerns   Before arriving at Rich Packing, Echo had three key concerns in mind, all of which were closely tied to the realities of production and compliance: ● whether the machine would be easy to disassemble and maintain ● whether the parts in direct contact with fish oil softgels would meet material requirements ● whether the machine would be shipped as a complete unit or in separate components. For a production team that values both operational efficiency and long-term reliability, these were not minor questions. They were central to the machine’s suitability in a real manufacturing environment.    Echo, Emmy, and Simon were in the workshop   Tool-Free Disassembly Brings Maintenance Within Easier Reach   As soon as Echo stood before the machine, one detail immediately attracted his attention: the nearly complete absence of exposed screws across the machine body. He noted that many machines he had seen elsewhere still relied on conventional structures, which often required screwdrivers and made disassembly comparatively cumbersome. Simon then demonstrated the machine’s assembly and disassembly process. He explained that Rich Packing’s capsule counting machine adopts an integrated design, and that major components such as the vibrating plate are equipped with a pneumatic locking mechanism, allowing them to be removed manually without tools. “This design is not only convenient,” Simon said, “but also significantly lowers the difficulty of operation. There is no need to sort, label, or manage screws, which greatly shortens maintenance time.” Echo responded positively to this design philosophy. He remarked that many employees in his factory are women, and that a machine requiring less force and fewer tools would be especially practical in daily use.    Simon is showing the machine design   Food-Grade 316 Stainless Steel for Product Contact Parts   Echo then examined the machine more closely, touching the material of the contact parts and asking specifically about the vibrating plate and discharge outlet that wo...

On December 12, Rich Packing, a global leader in pharmaceutical machinery manufacturing, welcomed a key client from Malaysia—a renowned producer of plant-based capsules specializing in natural, eco-friendly health products. The purpose of their visit was to seek solutions to problems encountered during the successful filling of their plant-based capsules.   The Malaysian Client's Pain Points Senior Technical Engineer Victor Yang hosted the client, who detailed three critical challenges encountered with semi-automatic capsule filling machine: Frequent capsule shell breakage during feeding Capsule body rupture while filling materials Easy cracking at both ends during locking   These issues not only severely hampered production efficiency but also led to a high capsule loss rate of 16.3%, compromising product quality.     The client brought samples of their self-produced plant-based capsules. Using thickness gauges and tensile strength testers, Engineer Yang conducted comprehensive tests. Based on the test results and his practical experience, he accurately identified the root cause: unlike gelatin capsules, plant-based variants are more sensitive to temperature and humidity fluctuations, with lower toughness and a brittle structure—making them prone to breakage under conventional production conditions. "The structure of plant-based capsules dictates their environmental sensitivity," explained Victor Yang. "When temperature or humidity shifts, the shells quickly absorb or release moisture, reducing structural strength and causing breakage."   Rich Packing's Tailored Solutions Targeting the client's specific issues, Victor Yang's team proposed a systematic solution, optimizing everything from production environment to equipment parameters:     Temperature and humidity control: Advised maintaining a stable working environment of 20-25℃ and 45%-55% relative humidity—optimal conditions for plant-based capsule filling that prevent moisture absorption or loss.   Semi-automatic capsule filling machine parameter adjustment: Reduced the standard operating frequency from 50Hz to 40-45Hz to slow down capsule feeding. "Excessive speed subjects capsules to excessive mechanical stress during feeding," Yang noted. "Lowering frequency avoids collision-induced damage."   Mold design improvement: Widened the aperture of the feeding station and capsule tray mold by 0.1-0.2mm compared to gelatin capsule tracks, preventing jamming and minimizing breakage from material blockages.   Capsule locking station adjustment: Reduced the locking speed from 5cm/s to 3-4cm/s to extend buffer time. "This avoids instantaneous rigid impact on capsule structures," Yang added. "The extended buffer allows gentler locking at both ends."     CGNT-209 Capsule Machine On-Site Validation To validate the effectiveness of these adjustments under real production conditions, Victor Yang conducted on-site tests using Ric...

On December 4, 2025, Rich Packing Machinery – a leading enterprise with 32 years of expertise in pharmaceutical and packaging machinery manufacturing – welcomed a client from a renowned Lebanese nutraceutical producer. The core objective of the client's visit was to source a blister packaging machine capable of resolving three critical production challenges: severely limited workspace, frequent sealing defects in alu-alu blisters, and burrs from die-cutting. Following in-depth discussions and on-site testing, Senior Sales Manager Owen tailored his recommendation to the DPP-90R compact automatic blister packaging machine, which fully addressed the client's needs and secured a clear intent to purchase.     Client's Core Pain Points: Space Constraints and Packaging Defects Specializing in high-end nutraceutical production, the Lebanese client utilizes alu-alu blister packaging for multiple product lines – a format celebrated for its exceptional moisture and oxygen barrier properties, crucial for preserving the stability of sensitive ingredients. However, three long-standing issues have plagued its operations:   First, the factory's available space is extremely limited, with only 4㎡ allocated for new equipment, making traditional large-scale blister machines entirely incompatible. Second, the quality of alu-alu blister sealing is problematic, with frequent defects such as air leakage and incomplete sealing leading to high product scrap rates. Third, die-cut blister edges suffer from severe burrs, compromising product aesthetics and posing potential safety risks to end consumers.   The client presented on-site videos of their current production process to Owen, who quickly identified the root causes: the existing equipment uses a brush feeder, whose reciprocating motion directly scratches the aluminum foil – the primary reason for uneven sealing surfaces and a high volume of defective blister sheets. Additionally, rust spots on the old machine's die-cutting station indicated poor-quality, wear-prone blades, which are the main culprit behind the burr issue.     Tailored Solution: DPP-90R Compact Blister Machine Addresses All Pain Points Leveraging Rich Packing's profound expertise in alu-alu blister packaging technology and its diverse product portfolio, Owen promptly identified the DPP-90R small blister packaging machine as the optimal solution. Designed specifically for small-batch production and space-constrained environments, the machine boasts dimensions of 200*60*125cm and occupies a mere 1.56㎡, yet integrates full automation – including alu-alu cold forming, automatic feeding, heat sealing, traction, and die-cutting – perfectly aligning with the client's spatial requirements.   To tackle the core issue of alu-alu blister sealing defects, Owen recommended Rich Packing's orbital feeder, developed exclusively for alu-alu packaging. Unlike the client's outdated bru...

On November 18, two clients from a renowned pharmaceutical enterprise in Cameroon visited Rich Packing's Guangzhou production base to undergo a two-day specialized operation and maintenance training on the DPP-180Pro automatic blister packing machine they purchased. During the training, Owen, Business Manager of Rich Packing, provided enthusiastic reception throughout, while Senior Engineer Li conducted step-by-step instruction—from basic setup and core parameter adjustment to troubleshooting. Ultimately, the two clients mastered all full-process skills proficiently, passed the practical assessment with flying colors, and spoke highly of Rich Packing's professional and meticulous technical support as well as the machine's user-friendliness.     As a seasoned manufacturer with 32 years of R&D and manufacturing experience in pharmaceutical packaging machinery, Rich Packing has always adhered to the core service philosophy of "creating value for clients." For this training on the DPP-180Pro blister packaging machine, Engineer Li leveraged his extensive technical expertise to break down each operational link in detail, ensuring the clients could "learn it well, use it proficiently, and maintain it properly."   Comprehensive Blister Machine Technical Training 1. Water, Electricity, and Air Connection: Safety Norms Lay a Solid Foundation for Operation Engineer Li first explained the water, electricity, and air connection of the flat tablet capsule blister packaging machine, emphasizing "safety first and parameter matching." "The machine requires a stable water supply pressure of 0.3-0.5 MPa," he explained while demonstrating, guiding the clients to wrap PTFE tape around the water pipe joints to ensure a leak-proof seal. For power supply, he clearly specified the requirement of 380V three-phase alternating current (voltage fluctuation ≤±10%) and instructed the clients to wire according to the terminal block labels (L1, L2, L3 as three-phase wires, N as neutral wire, and PE as ground wire). For air supply, he highlighted the need to connect dry compressed air with a flow rate exceeding 0.2m³/min.   2. Forming Temperature Setting and Adjustment: Precise Temperature Control for Material Adaptation Tailored to the client's tablet packaging needs, Engineer Li focused on teaching the forming temperature adjustment of PVC blister film. "The forming temperature of PVC film should be controlled between 100-120℃. Too low a temperature will result in insufficient blister formation, while too high a temperature may cause excessive film stretching and uneven thickness," he said, operating the automatic blister machine's 10-inch touchscreen to demonstrate how to access the "temperature setting" interface and select preset parameters based on material type. To help the clients make intuitive judgments, he conducted on-site trial production: when the temperature was set to 105℃, wrinkles appeared on the blister edg...

On November 11th, a three-member delegation from a renowned French health supplement enterprise visited Rich Packing's Guangzhou production base to conduct on-site inspection of the stick sachet packaging machine they had ordered. During the visit, the French client carried their own electrolyte powder for on-site trial production.   Emmy, Business Manager of Rich Packing, accompanied the delegation throughout and addressed various inquiries, while Engineer Mr. Yang provided the French team with comprehensive training on equipment installation, maintenance, and cleaning—covering the entire process from film threading and sachet filling volume adjustment to bag length modification.     Impressed by the machine's outstanding performance in packaging, the rapid order delivery speed, and the comprehensive technical support services, the French client spoke highly of Rich Packing. They also conducted on-site inspections of other interested equipment, including granulators, fluidized bed dryers, automatic capsule filling machines, and premade pouch packing machines, laying a solid foundation for in-depth cooperation in the future.   As a seasoned manufacturer with 32 years of experience in the R&D and manufacturing of pharmaceutical packaging machinery, Rich Packing's sachet packaging machines suitable for packaging powder, granule, liquid, gel, etc., can pack back sealing, three side sealing, four side sealing, irregular sealing. Rich Packing has developed its sachet stick packaging machine tailored to the high-standard requirements of the European market, with specific customization for the material characteristics of the French client. During the trial production, the equipment fully met the strict requirements of the French client through its three core advantages: precise filling accuracy, one-click bag length adjustment, and ease of cleaning and operation.   Stick Packaging Machine: Three Core Advantages for Electrolyte Powder Packaging 1. Extreme Control of Filling Accuracy to Ensure Product Uniformity Due to its fine particles and poor fluidity, electrolyte powder has long been a technical challenge in the packaging industry—uneven filling easily leads to product weight deviations, which undermines consumer trust. Rich Packing's vertical form fill seal machine is equipped with dual servo motors and a high-precision filling system, with an optimized feeding structure tailored to the properties of electrolyte powder, achieving an ultra-high filling accuracy of ±0.5%. During the on-site trial production, the French client randomly sampled 100 pouches of 10g electrolyte powder, and all samples showed weight deviations within ±0.05g, fully complying with EU cGMP, EMA, pharmaceutical, and food packaging standards.   "When packaging our electrolyte powder with traditional equipment, the weight deviation often reaches 5%-8%, which not only causes raw material...

On September 26, 2025, Rich Packing, a professional manufacturer deeply engaged in the pharmaceutical and packaging machinery sector, successfully completed the shipment of a custom-developed capsule counting and bottling line for its U.S. client. As the core equipment for the client to expand its local pharmaceutical packaging business, the smooth delivery not only demonstrates our company's technological strength in the R&D and production of pharmaceutical packaging machinery but also highlights our meticulous attention to detail throughout long-distance transportation. From equipment manufacturing to transportation packaging, every link is centered on the client's interests, with a commitment to providing safe and efficient pharmaceutical equipment solutions for global clients. This is also the key reason why we have long maintained a leading position in the industry and become a partner of Fortune 500 enterprises.   Customized Production Line: Meeting the Large-Scale Production Needs of the U.S. Client The capsule counting packing line tailored for the U.S. client is a core piece of equipment developed based on the client's production scale, product specifications, and stringent industry standards such as the U.S. FDA and cGMP. Integrating full-process automated functions including counting, filling, sealing, and labeling, the production line adopts high-precision photoelectric sensing technology. The counting error rate can be controlled within 0.02%, and it achieves a maximum efficiency of 4,000 bottles of capsules per hour.     Seven Layers of Packaging Details: Providing Guarantee for Cross-Border Transportation Given the precision structure of pharmaceutical equipment and the need for multiple transportation links (including sea and land transport), Rich Packing has developed a seven-layer protective packaging system to ensure the production line remains intact during long-distance transportation, building a comprehensive safety barrier for this high speed capsule counting and bottling line from the inside out.   1. Three-Layer Film Wrapping First, we wrap the equipment with three layers of eco-friendly film, each serving a specific purpose: - Moisture-proof layer: Effectively isolates the internal components of the capsule counting machine line from external moisture, preventing malfunctions of electronic parts caused by humidity. - Dust-proof layer: Blocks dust that may be generated during transportation from entering the equipment, avoiding contamination. - Wear and scratch-resistant layer: Protects the equipment's surface coating and markings from scratches or abrasions during handling.   Notably, all films comply with U.S. FDA hygiene standards, fully adapting to the application scenarios of pharmaceutical equipment.     2. Vacuum Packaging After the film wrapping, we perform overall vacuum sealing on the automatic capsule counting machine using professional vacuum packaging machines....

Dubai, UAE – August 2-4, 2025: Demonstrating exceptional responsiveness, Rich Packing's technical team swiftly dispatched Senior Engineer Mr. Zhao to a UAE client site upon request. His mission: to complete the installation, commissioning, and comprehensive technical training for a brand-new capsule counting filling line.   This UAE pharmaceutical company signed the purchase agreement for this complete line – including a bottle unscrambler, a capsule counting bottling machine, a desiccant inserter, a high-speed capping machine, a aluminum foil induction sealer, a labeling machine, and a bottle collector – on July 3rd. From contract signing to supply and technical service, Rich Packing delivered on its promises with remarkable efficiency: precision shipment within 10 days, arrival via DDP (Delivered Duty Paid) ocean freight in just 16 days, and deployment of an engineer to the client's factory within a mere 72 hours after equipment arrival. The client highly praised both our technical expertise and rapid response time.     From Order Fulfillment to Site Installation Rapid Delivery Ensures Line Deployment Following the contract signing on July 3rd, Rich Packing immediately activated its expedited order production plan. Leveraging 6S-standard workshop management, we successfully manufactured the entire capsule counting and bottling line within 10 days, fully meeting the client's urgent delivery requirements.   One-Stop Logistics Solution Understanding pharmaceutical packing companies' dual reliance on import efficiency and compliance, Rich Packing provided a dedicated "Door-to-Door" DDP ocean freight solution. The seamless journey from loading at our China factory dock to final unloading at the UAE plant took only 16 days. We managed all risk points – customs clearance and local transportation – as a single integrated solution, allowing the client to proceed without concerns over customs details or potential delays.     Unparalleled Service Response Speed Within just 3 days of the capsule counting packaging line arriving at the client's factory, Senior Engineer Zhao was on-site. This 72-hour response capability is backed by Rich Packing's global technical service dispatch system and localized spare parts inventory, established to ensure clients achieve operational readiness swiftly.   Professional Global On-Site Service Engineer Zhao's mission focused on two critical areas: equipment installation commissioning and comprehensive client staff training.   ♦ Integrated Equipment Installation: Assembling all line components according to cGMP pharmaceutical layout standards, ensuring seamless operation between bottle unscrambling, capsule counting filling, capping, sealing, and labeling.   ♦ Line Synchronization & Parameter Calibration: Pre-setting recipe storage functions to ensure stable line performance when packaging diverse capsule sizes (fr...

July 31, 2025, Guangzhou – Rich Packing, a leading Chinese pharmaceutical packaging machinery manufacturer, welcomed a delegation from a prominent Kazakhstani pharmaceutical company to its Guangzhou headquarter. The delegation visited Rich Packing workshop specifically to seek a customized solution to three critical pain points in their tablet counting line: insufficient counting tablet accuracy (±5% deviation), frequent machine jams caused by accumulated tablet dust, and an aluminum foil sealing pass rate of only 90%.   Following on-site technical discussions and a factory inspection, the two parties signed a Letter of Intent (LOI) for the RQ-16C Tablet Counting Filling Line, marking another breakthrough for Rich Packing in the Central Asian pharmaceutical equipment market.     Client Pain Points The Kazakhstani customer representative detailed their current production line challenges during the visit:   ♦ Poor Counting Accuracy Their existing low-power photoelectric sensors in automatic tablet filling machine had a high counting error rate, resulting in a tablet counting pass rate of only 87%.   ♦ Severe Internal Dust Accumulation An open counting structure generated significant dust from tablet friction, requiring a minimum of two machine stoppages per day for cleaning, severely disrupting production efficiency.   ♦ Insufficient Sealing Integrity Unstable temperature control during electromagnetic induction aluminum foil sealing led to inadequate bottle mouth sealing, causing air leakage and subsequent product moisture damage.     Rich Packing's Innovative Solution Rich Packing's technical team proposed the integrated solution, provideding the RQ-16C Capsule Tablet Counting Filling Machine Line to address these issues:   ♦ High-Precision Counting System Utilizes high-power photoelectric sensing combined with AI algorithms featuring self-learning and real-time rejection, achieving counting accuracy of 99.98%, significantly exceeding industry standards.   ♦ Fully Enclosed Dust-Free Design Features a sealed vibrating chute to prevent dust ingress, substantially extending machine lifespan. Coupled with a high-power dust collection system, it reduces dust generated during the tablet and capsule counting process by 94%, meeting cGMP standards.     ♦ Vibrating Plate One-Touch Release Eliminates the need for specialized maintenance engineers. The entire vibrating chute can be disassembled in under 2 minutes with a single button press for easy maintenance.     ♦ Intelligent Temperature-Control Sealing Technology Rich Packing's smart electromagnetic induction sealer dynamically adjusts heat-sealing temperature, increasing the sealing pass rate to 99.5%, ensuring optimal product sealing integrity.   Additionally, based on the customer's specific factory layo...

Guangzhou, January 23rd, 2026 As the Chinese New Year approaches, Rich Packing is finalizing a key shipment to Russia. The client, managing a production line for effervescent supplement tablets, has high expectations for the performance of the machines, particularly the counting line. This shipment includes the counting line which consisted of up to 10 machines. Mary, the sales manager, has been working closely with the Russian clients to ensure everything meets their requirements.       Addressing Client Concerns: Ensuring Stability and Performance of the Counting Line   The client, Dmitry, who oversees effervescent tablet production in Russia, had long struggled with his old counting line. Fine powder from the tablets created heavy dust, causing frequent jams, uneven feeding, and sudden stops. To make sure the new line could handle his production environment, he asked Rich Packing to run a 15-minute demonstration without any manual interference. The test went flawlessly. Bottles moved steadily, tablets dropped accurately, and sensors stayed responsive throughout. Dmitry remarked, “The line is impressive and absolutely stable—almost no interruptions.” Victor Yang, Rich Packing’s chief engineer, explained that this stability comes from two key areas: tightly coordinated line integration and the reliability of each machine, all designed to operate smoothly even in dusty conditions.   Seamless Integration and Precision: How Rich Packing Ensures Uninterrupted Performance in Counting Lines   The stability of the counting line comes from the seamless integration of each machine in the system. The machines and conveyors work at coordinated speeds to ensure smooth operation. Key junctions are equipped with rolling wheels to prevent bottle jams, and photoelectric sensors detect any missing or blocked bottles, halting the line immediately to prevent further issues. Continuous monitoring ensures that the entire system stays in sync and operates without disruption. Besides, superior stability of individual Machine also mattered among which the tablet counter machine impressed Dmitry the most. The following shows some of the most impressive features. ■ Premium Brand Components: Brands like Schneider, ABB, and Omron are known for international-standard parts with superior quality and stability, ensuring smooth long-term performance of the counting line. ■ Accurate Counting: The tablet fully-automated counting machines feature high-precision camera that can handle any tablets and capsules even in dusty environments. ■ Steady Vibrating Frequency: The counting and bottling machine uses vibration plates and augers that maintain a consistent vibrating frequency, ensuring even dispensing without clumping or uneven filling. ■ Easy Maintenance: The modular design allows for quick part replacements without any tools. Dmitry was particularly impressed by the ease of ...